Important information about our services
We require at least 24 hours advance notice for cancellations or rescheduling. This allows us to offer your slot to other clients and maintain efficient scheduling.
Cancellations made less than 24 hours before your appointment may result in a cancellation fee of 50% of the service price. Same-day cancellations will be charged in full.
Clients who do not show up for their appointment without notice will be charged 100% of the service price and may be required to prepay for future appointments.
Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to reschedule your appointment and treat it as a late cancellation.
We understand emergencies happen. Please contact us as soon as possible, and we will work with you on a case-by-case basis.
Last updated: January 2024
We collect personal information including name, email, phone number, and appointment history to provide our services and improve customer experience.
Your information is used for appointment booking, service reminders, marketing communications (with consent), and improving our services. We never sell your data to third parties.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
You may opt out of marketing emails at any time using the unsubscribe link in our emails. Service-related communications cannot be opted out of while you have upcoming appointments.
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights or if you have privacy concerns.
Our website uses cookies to improve user experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.
Last updated: January 2024
By booking an appointment with The Starting Lineup WC, you agree to these terms of service and our policies. We reserve the right to refuse service to anyone.
All prices are subject to change without notice. Payment is due at the time of service. We accept cash, debit cards, and tap-to-pay (contactless payment). We do NOT accept Zelle, Venmo, CashApp, or other mobile payment apps.
Final pricing may vary based on hair length, thickness, and complexity of requested services. Your barber will discuss any price adjustments before beginning the service.
We stand behind our work. If you are not satisfied with your service, please let us know immediately so we can make it right. Adjustments must be requested within 48 hours.
The Starting Lineup WC is not responsible for allergic reactions to products used, unless you have informed us of allergies beforehand. We are not liable for lost or stolen personal items.
We may photograph our work for portfolio and marketing purposes. Please inform us if you do not wish to have your photo taken or used in our materials.
Last updated: January 2024
All tools and equipment are sanitized between each client using hospital-grade disinfectants. Stations are thoroughly cleaned after each service.
Please do not visit if you are feeling unwell or have been exposed to any contagious illness. We reserve the right to reschedule appointments if you appear ill.
All clients and staff must wash or sanitize hands upon entering the shop. Hand sanitizer is available throughout the facility.
We maintain appropriate spacing between stations and limit the number of people in the shop to ensure comfort and safety for all.
Our team follows strict health protocols and stays home when unwell. All barbers are trained in proper sanitation and safety procedures.
Last updated: January 2024
If you have any questions about our policies or need clarification, please don't hesitate to reach out.